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AI in production, under control: our alliance with Newalk AI
By Carlos Bueso · CEO & Co-founder · · 2 min read
AI is already inside your company, whether you approved it or not. We've partnered with Newalk AI so it reaches production with solid engineering and under control: data, knowledge and security on a single route.
The problem: AI nobody sees
Your team already uses AI tools to draft emails, summarize contracts or analyze customer data, often without a usage policy: what information can be shared, with which tools and under which rules. That's called shadow AI, and it's a blind spot for many risk teams.
On top of that, every agent or assistant that reaches production raises new questions: who sees what information? What happens if someone tries to manipulate the agent? How is it reported to leadership?
Two specialties, one route
Itzam brings the engineering: data, agents and implementation. Newalk AI brings governance, security and the relationship with risk teams. Together we cover three steps:
- AI-ready data. Inventory, cleanup, migration and preparation of your information, with classification, retention and access defined.
- Knowledge in operation. An assistant with your company's knowledge, every answer cited to its source and role-based permissions: each user only sees what they should. It's the foundation of our Business Brain Lab.
- AI use that is visible and under control. An inventory of AI tools, detection of unauthorized use, a written and communicated usage policy, and guardrails and traceability in every agent we build.
Each step can be engaged on its own. Together they take a company from scattered data to AI in production, under control.
AI security isn't just antivirus
Antivirus and EDR protect devices. AI security covers how AI is used: what information leaves, what instructions an agent receives and what it does with them. That's why every assistant or agent we deploy ships with guardrails and traceability built in.
For companies with their own IT team or SOC, AI telemetry can feed into their security operations: prompt-injection and data-leak detection, and adversarial testing before any agent goes to production.
Where to start
Our free AI Assessment shows where AI has the biggest impact in your commercial operation. And when we find AI in use without policy or control, we work with Newalk AI to close that gap.

